Privacy Policy

Pre-Charge Solicitors ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

We connect individuals with specialist, regulated pre-charge criminal defence solicitors for matters such as voluntary interviews, Interviews Under Caution (PACE), early evidence review, device seizure issues, bail conditions and targeted CPS representations. We understand the sensitivity and confidentiality of these matters and handle your information with care and professionalism.

This policy was last updated on October 7, 2025.

We may collect the following information:

• Personal details (name, email address, phone number, postal address)
• Details about your situation (e.g. police contact, interview invite, device seizure paperwork, bail conditions, brief case summary)
• Information you provide when completing forms on our website
• Technical data including IP address, browser type, time zone, operating system and platform
• Usage data such as pages viewed, length of visits and navigation paths

• To connect you with appropriate pre-charge defence solicitors and respond to your enquiry — lawful basis: legitimate interests / consent where required.
• To communicate with you about your enquiry and arrange call-backs — lawful basis: legitimate interests.
• To improve our website and services (analytics, troubleshooting) — lawful basis: legitimate interests; for non-essential cookies we rely on consent.
• To comply with legal and regulatory obligations — lawful basis: legal obligation.
• To send updates you opt in to receive — lawful basis: consent.

We may share your information with:

• Solicitors within our network who can assist with your pre-charge matter
• Trusted service providers (e.g. hosting, analytics, email, CRM) under appropriate data processing agreements
• Law enforcement, regulators or courts where required by law

We do not sell, rent or trade your personal information.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration or destruction. While no system is completely secure, we work to keep your data safe.

Data Retention

We retain enquiry data only as long as necessary to fulfil the purposes outlined in this policy, resolve enquiries, meet legal requirements and maintain accurate records. Where possible, data is minimised and anonymised over time.

International Data Transfers

If we transfer personal data outside the UK/EEA, we rely on valid transfer mechanisms (e.g. UK IDTA, EU SCCs, or adequacy decisions) and implement additional safeguards where appropriate.

Your Rights (UK GDPR)

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion (where applicable)
• Restrict or object to processing in certain circumstances
• Data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the UK ICO: ico.org.uk

Cookies

Our website uses cookies to improve your experience. For details, see our Cookie Policy. Non-essential cookies are used only with your consent.

Children's Privacy

Our services are not directed to children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: